CUSTOMERS JD Sports Fashion - a U.K. retailer of branded trainer and sports fashion Increasingly, companies are turning to Zendesk Nexway - solutions for online sales and digital when seeking a flexible solution for digital distribution transformation projects centered on improving the customer experience. Large enterprises—and ProctorU - online proctoring and identity even more traditional mid-sized companies— management solutions often are challenged by legacy processes, Rappi - a Mexico City-based ecommerce infrastructure, and systems that don’t provide company active in Mexico, Brazil, and Colombia enough agility for large-scale change. With our ease of integration and quick deployment times, Ryanair - a leading European airline serving 33 we are seeing many such companies start down countries in Europe, Africa, and the Middle East the path to digital transformation using Zendesk. Soothe - a global, on-demand massage service Among the customers to join us or expand with us available in 50 cities recently include: Stride Health - a service to connect individual amaysim - an Australian provider of mobile, workers with health insurance plans broadband, and energy services as well as Tile - devices and technologies to help locate devices missing things Chime - an online bank focused on automatic UncommonGoods - an online retailer of unique savings gifts by independent makers Circles.Life - a digital telecommunications operator in Singapore Conrad Electronic SE - a European online retailer of electronic products Etsy - an online retail marketplace for sellers of creative goods FINALCAD - mobile apps and predictive analytics for construction GoFundMe - a social fundraising platform with 50 million donors Zendesk Shareholder Letter Q4 2017 - 9

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