December 31, December 31, Condensed consolidated 2017 2016 Assets balance sheets Current assets: (In thousands, except par Cash and cash equivalents $109,370 $93,677 Marketable securities 137,576 131,190 value; unaudited) Accounts receivable, net of allowance for doubtful accounts of $1,252 and $1,269 as of 57,096 37,343 December 31, 2017 and December 31, 2016, respectively Prepaid expenses and other 24,165 17,608 current assets Total current assets 328,207 279,818 Marketable securities, noncurrent 97,447 75,168 Property and equipment, net 59,157 62,731 Goodwill and intangible assets, net 67,034 53,296 Other assets 8,359 4,272 Total assets $560,204 $475,285 Liabilities and stockholders’ equity Current liabilities: Accounts payable $5,307 $4,555 Accrued liabilities 21,876 19,106 Accrued compensation and 29,017 20,281 related benefits Deferred revenue 174,524 123,276 Total current liabilities 230,724 167,218 Deferred revenue, noncurrent 1,213 1,257 Other liabilities 6,626 7,382 Total liabilities 238,563 175,857 Stockholders’ equity: Preferred stock, par value $0.01 per share — — Common stock, par value $0.01 per share 1,031 971 Additional paid-in capital 753,568 624,026 Accumulated other comprehensive loss (2,372) (5,197) Accumulated deficit (430,586) (319,720) Treasury stock, at cost — (652) Total stockholders’ equity 321,641 299,428 Total liabilities and stockholders’ equity $560,204 $475,285 Zendesk Shareholder Letter Q4 2017 - 16

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